Freedom of Information
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
The practice has to make available to our patients a number of policies to which our patients have access to. These policies are updated on an annual basis and those appropriate for immediate use are posted to this website. It is too difficult to post all of our policies to the website, therefore only those that we believe are essential for patient access have been posted, however, copies are available to registered patients on request by emailing NHCCG.CrownHeightsMC-Information@nhs.net